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KYC[812]: Dispose Watchlist Matches Action Unable To Take When More Than 10 Matches (Doc ID 3028232.1)

Last updated on JUNE 13, 2024

Applies to:

Oracle Financial Services Know Your Customer - Version 8.0.0 and later
Information in this document applies to any platform.

Symptoms

In the KYC 8122 onboarding process, if there are more than 10 matches (SAN, EDD/PEP), users are experiencing an issue when trying to take action on more than 10 matches in the Dispose Watchlist Matches section. These hits are displayed 10 per page. There is no problem with disposing of the first 10 matches on the page, but when attempting to dispose of anything on the second page, the selection (checkbox) keeps choosing matches from the first page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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