Error System Cannot Process the Request after Login with User Having Dormant Account
(Doc ID 3029023.1)
Last updated on JUNE 21, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]Information in this document applies to any platform.
Symptoms
A customer having dormant account gets below error on the Dashboard screen after login.
ERROR
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System cannot process the request currently. Please try later.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login with a user having dormant account.
2. After login when the dashboard loads for the user the error is observed on screen.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |