Common Group Message MT999 If Failing Due To ZCOM Reference Used For Field 20 Multiple Times (Doc ID 3029387.1)

Last updated on JUNE 17, 2024

Applies to:

Symptoms

On : 11.10.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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Common group Message MT999 if failing due to ZCOM reference used for Field 20 multiple times

Common group Message MT999 are failing if user creates 2-3 messages using same ZCOM reference number in field 20.

 EXPECTED BEHAVIOR
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System should generate and hand-off the message created 2-3 times using the same ZCOM reference

STEPS
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The issue can be reproduced at will with the following steps:
1. Create 1 MT999 use ZCOM reference for field 20
2. Take the same ZCOM reference and create 2nd message using the same zcom reference for field 20

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Common group Message MT999 are failing.

Cause

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