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Special Characters Not Supported for ID Proof Details Field on Cash Deposit and Cash Withdrawal Screen (Doc ID 3030423.1)

Last updated on JUNE 27, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

While trying to create Cash Deposit/Cash Withdrawal when special characters ( ) - / [ ] , are included in ID Proof Details field below validation error is observed on screens.

ERROR
-----------------------
1. On Cash Deposit Screen: Only alphabets, numbers and space are allowed.
2. On Cash Withdrawal Screen: Enter allowable values described in this regular expression: '[a-zA-Z0-9]*'.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as Corporate user.
2. Use the toggle menu and navigate to Cash Management > Collections > Cash Deposit/Create Cash Withdrawal.
3. While creating Cash Deposit/Cash Withdrawal when filling ID Proof Detail validation error occurs while entering special characters.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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