My Oracle Support Banner

Debit Journal Online Transaction Failing For Virtual Accounts Linked To Structure (Doc ID 3033061.1)

Last updated on JULY 31, 2024

Applies to:

Oracle Banking Virtual Account Management - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
User is not able to create a debit journal online transaction on the account and getting error.

EXPECTED BEHAVIOR
-----------------------
User shall be able to create a debit journal online transaction on the account.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create a Virtual Account
2. Link it to a structure
3. Do a debit journal online transaction

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users Debit Journal Online transaction failing for Virtual Accounts linked to structure

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.