My Oracle Support Banner

SDD_IN - SYSTEM GENERATED PACS002,INSTEAD OF PACS004 WHEN REJECTED TRANSACTION IS APPROVED FROM SC AFTER SETTLEMENT DATE/TIME (Doc ID 3033618.1)

Last updated on AUGUST 07, 2024

Applies to:

Oracle Banking Payments - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 14.7.0.3.0 version, Implementation Support

ACTUAL BEHAVIOR
---------------
System generated pacs002,instead of pacs004.


EXPECTED BEHAVIOR
-----------------------
Pacs004 should be generated instead of pacs002.


STEPS
-----------------------
ECA and sanction enabled for the customer.

The issue can be reproduced at will with the following steps:
1. Upload incoming pacs003 SDD and rejected from BO queue within settlement date/time.
2. Cancel from the BO queue and Reject is initiated by the system, Reject transaction moved to Sanction Check queue.
3. Response is received/User approved from queue after actual settlement date i.e. for ex 1-2 months later.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.