SDD_IN - SYSTEM GENERATED PACS002,INSTEAD OF PACS004 WHEN REJECTED TRANSACTION IS APPROVED FROM SC AFTER SETTLEMENT DATE/TIME
(Doc ID 3033618.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.3.0 version, Implementation Support
ACTUAL BEHAVIOR
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System generated pacs002,instead of pacs004.
EXPECTED BEHAVIOR
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Pacs004 should be generated instead of pacs002.
STEPS
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ECA and sanction enabled for the customer.
The issue can be reproduced at will with the following steps:
1. Upload incoming pacs003 SDD and rejected from BO queue within settlement date/time.
2. Cancel from the BO queue and Reject is initiated by the system, Reject transaction moved to Sanction Check queue.
3. Response is received/User approved from queue after actual settlement date i.e. for ex 1-2 months later.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |