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USSAR[8.1.2.4]:Manual SAR Acknowledgement Upload - Failure (Doc ID 3034407.1)

Last updated on JULY 17, 2024

Applies to:

Oracle Financial Services Regulatory Reporting - Version 8.1.1 and later
Information in this document applies to any platform.

Symptoms

User unable to upload acknowledgement file when the SAR filing mode is manual.

 

1. Login to USSAR
2. Fill all mandatory fields and generate E-file
3. Navigate to 'E-file status' tab and click on 'upload acknowledgment' button.
4. A pop-up appears to attach the acknowledgment file.
5. Fill mandatory data and attach acknowledgment file and click on Save button

Actual: An error pop-up appears saying
"the number of SARs in the acknowledgment file does not match the number of SAR's in the selected e-file. Please verify yo have the correct acknowledgment file. Take the attach action again to attach the correct file."

Expected: The acknowledgment file should get uploaded.

Note: this is happening only for the first click 'SAVE' button. If user perform again same, the functionality is working fine.

Cause

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In this Document
Symptoms
Cause
Solution
References


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