My Oracle Support Banner

Account Dropdown List is missing In Cheque Status Inquiry Screen for Ios (Doc ID 3036768.1)

Last updated on JULY 29, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Accounts dropdown list is not visible in ios for cheque status inquiry.

EXPECTED BEHAVIOR
-----------------------
Accounts dropdown list should be visible in ios for cheque status inquiry.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login with retail user.
2. Navigate to Accounts --> Current and Saving --> Cheque Status Inquiry.
3. Don't show account drop down list.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see accounts list in cheque inquiry.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.