Unable to Download E-Receipt After Approving Adhoc Demand Draft Transaction (Doc ID 3036785.1)

Last updated on JULY 26, 2024

Applies to:

Symptoms

On : 22.2.0.0.0 version, Implementation Support

ACTUAL BEHAVIOR
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1. For Adhoc Demand draft, after approving the transaction while clicking on e-receipt error is showing that "System cannot process the request, please try again later".
2. For Issue Demand Draft, corrupted e-receipt is getting generated.

EXPECTED BEHAVIOR
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1. For Adhoc Demand draft, after approving the transaction while clicking on e-receipt, it should get downloaded successfully.
2. For Issue Demand Draft, a valid e-receipt should get downloaded.

STEPS
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The issue can be reproduced at will with the following steps:
1. For Adhoc Demand Draft
 1. Login to application as maker
 2. Navigate to Payments > Demand Draft > Adhoc Demand Draft > fill the details and initiate transaction.
 3. Login as approver
 4. Approve the transaction and click on e-receipt and check the Issue

2. For Issue Demand Draft
 1. Login to application as maker
 2. Navigate to Payments > Demand Draft > Issue Demand Draft > fill the details and initiate transaction.
 3. Login as approver
 4. Approve the transaction and click on e-receipt and check the Issue

Changes

Cause

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