Customer Reference Number is Not Saved in Payment Drafts for Transfers (Doc ID 3036859.1)

Last updated on JULY 25, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Customer reference number is not saved in drafts for internal/international payee.

EXPECTED BEHAVIOR
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Customer reference number should be saved in drafts for internal/international payee.

STEPS
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The issue can be reproduced with following steps:
1. Login via corporate user.
2. Navigate to transfer existing > select internal/international payee
3. Fill in required details and fill the customer reference number and save the payment as a draft.
4. Now, navigate to payments drafts and search and select the draft
5. please check that customer reference number is not saved.

Changes

Cause

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