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OBO - Address Details Not Available When Fetch Existing Customer (Doc ID 3037109.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Banking Origination - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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In Loan initiation, After we fetch the existing customer from FCUBS, address details are not showing. If we want to see the details, we should view or edit. Even if we view or edit, address from, mobile number, mail details fields are not showing.

EXPECTED BEHAVIOR
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In Loan Initiation stage user should be able to view the address details of the customer. 


STEPS
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The issue can be reproduced at will with the following steps:
1. Apply for a loan
2. Fetch an existing customer from FCUBS
3. Verify whether address details are displayed in the front end
4. Go to view or edit, verify whether mobile number, mail details field are showing.


Cause

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In this Document
Symptoms
Cause
Solution
References


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