STDCIFAD - UDE Lov 'RM_LOV' Is Not Getting Populated For 'Quick Customer Addition'
(Doc ID 3037319.1)
Last updated on JULY 26, 2024
Applies to:
Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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STDCIFAD - UDE lov 'RM_LOV' is not getting populated for 'Quick Customer Addition' .
EXPECTED BEHAVIOR
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UDF LOV 'RM_CODE' should show data from database.
STEPS
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The issue can be reproduced at will with the following steps:
1) Goto STDCIFAD(Quick Customer Addition).
2) Click on the button 'P' to default the customer number.
2) Select 'Customer Category'.
3) click on the check box 'Auto Account Creation'.
4) Click on the bottom tab 'Account Details', to open the subscreen 'Quick Customer Account opening'
5) Select 'Currency' and 'Account Class'.
6) Click on the button 'Fetch', to fetch the defaults.
7) Click on the button tab 'Files'.
8) Navigate until you get UDF 'RM_CODE', select the LOV and no such data is showing.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot get the available records for RM_CODE.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |