"System cannot process the request currently. Please try later." Error Displayed on Payment Status Inquiry Screen (Doc ID 3038929.1)

Last updated on AUGUST 02, 2024

Applies to:

Symptoms

When attempting to perform payment status inquiry search, following error occurs.

ERROR
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On Screen:
System cannot process the request currently. Please try later.

In Logs:
RuntimeException from list for OutwardRemittanceListRequestDTO 'com.ofss.digx.app.payment.dto.remittance.OutwardRemittanceListRequestDTO@61b1cda8' in class com.ofss.digx.app.payment.service.remittance.OutwardRemittance[[
java.lang.NumberFormatException: For input string: "${NO_OF_DAYS}"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
at java.lang.Integer.parseInt(Integer.java:569)
at java.lang.Integer.parseInt(Integer.java:615)
at com.ofss.digx.app.payment.service.remittance.OutwardRemittance.list(OutwardRemittance.java:299)

STEPS
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The issue can be reproduced with following steps:
1. Login via corporate user.
2. Navigate to Payment Status Inquiry Screen.
3. Enter the account number and populate ONLY the "Initiation Date From" field.
4. Click the search button, error is displayed.

Changes

Cause

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