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After OBRH SSL Port Configuration, API Works Once And Fails Thereafter. Error "Bad Credentials/Bad Token" Observed. (Doc ID 3040251.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

After OBRH SSL port configuration, API works once and fails thereafter. Below error is observed.


ERROR
-----------------------

com.fasterxml.jackson.databind.exc.UnrecognizedPropertyException: Unrecognized field "data" (class com.ofss.digx.extxface.impl.dto.ResponseMessageDTO), not marked as ignorable (7 known properties: "status", "dictionaryArray", "codes", "httpStatusCode", "overrideAuthLevelsReqd", "keyId", "requestId"])
at [Source: (String)"{"messages":{"keyId": null,"status": "FAILURE","codes": [{"code": "PLATO-SEC-001","desc": "OBD,"type": "E","language": "ENG","override": false,"information": false,"error": true}],"requestId": null,"httpStatusCode": 401,"data": null}}"; line: 1, column: 256] (through reference chain: com.ofss.digx.extxface.impl.dto.DispatchResponseDTO["messages"]->com.ofss.digx.extxface.impl.dto.ResponseMessageDTO["data"])


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On OBDX home screen, click on Origination->Savings.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user is not able to proceed further.

Changes

This issue is observed only when SSL port has been configured for OBRH.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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