Target2MX: Cannot Cancel Incoming Transaction (Doc ID 3043882.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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While user attempt to perform cancellation of incoming Target2MX transaction in PSDOCBRT, user is not able to fetch return codes even though it is maintained.

EXPECTED BEHAVIOR
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During earlier baseline version - PS 14.5.0.9.0, user was able to fetch return code during cancellation of incoming Target2MX transaction. However, after deployment of 14.5.0.12.0, customer is having this challenge.

STEPS
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The issue can be reproduced at will with the following steps:

1. Receive an incoming t2mx txn.
2. Txn goes into sanction queue and we cancel from the queue.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot be able to select return type while cancelling incoming Target2MX transaction.

Changes

Cause

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