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Amount Blocked Issue Due To The OBDx Transaction (Doc ID 3046745.1)

Last updated on SEPTEMBER 16, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
We are experiencing an issue with blocked amounts due to OBDx transactions affecting all book transfer (account-to-account transfer) transactions. This is a showstopper issue affecting mobile banking transactions.

EXPECTED BEHAVIOR
-----------------------
System should release the block after transaction is successful.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Do transaction in OBDX application.
2. Verify whether the transaction is successfully authorized
3. After completion verify whether amount block is released


Cause

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In this Document
Symptoms
Cause
Solution
References


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