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In Android App The Profile Photo Upload From Camera Not Opening Instead Taking Us To Upload Photo (Doc ID 3047823.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.2.0.0.0 to 22.2.0.0.0 [Release 22]
Information in this document applies to any platform.

Symptoms

On : 22.2.0.0.0 version, Production Support

ACTUAL BEHAVIOR
---------------
In the Android app when trying to capture photos for the profile camera, it is not opening instead it is taking us to the upload option.

EXPECTED BEHAVIOR
-----------------------
As per the functionality, it should allow us to capture photos using the camera in case of mobile.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login into the mobile application.
2. Open the User profile.
3. Click on add photo.

Cause

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In this Document
Symptoms
Cause
Solution
References


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