OBVAM - Warnings in View Account Structure Before Authorization. (Doc ID 3048059.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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OBVAM - Warnings in View Account Structure Before Authorization.

Before Authorizing the Account Structure, if Authorizer tries to view the Account Structure Details, system is displaying warnings for Real Account Number in Account Linkage Section and Charge Account Section.


EXPECTED BEHAVIOR
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System should not throw any warning at the view stage as the entered values are validated successfully at create stage.


WARNING
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Real Account Number Field -> No Record: No matching records found for the entered value


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a new structure.
2. Approver - Select the record, click on authorization, then click on view option.
3. Real account and Charge account fields are highlighted in RED, and showing as no record found.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, system displayed Real Account Number as No record found in View screen

Changes

Cause

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