Corporate User is Not Able to Send Composed Mail
(Doc ID 3048449.1)
Last updated on SEPTEMBER 19, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
Corporate user is not able to send composed mail. Below error is observed in console :
ERROR IN CONSOLE
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TypeError: Cannot read properties of undefined reading ('label') at self.sendMail(hooks.js:189:1)
STEPS
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The issue can be reproduced with the following steps:
1. Login with Corporate User who has multiple party ids mapped to it.
2. Navigate to Dashboard > Toggle Menu > Mailbox > Mails > Compose mail
3. Fill relevant details and click on send.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, specific corporate users are not able to send composed mail.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |