OBCFPM - Creating Same WriteUp in CFAM process is not allowed (Doc ID 3050619.1)

Last updated on OCTOBER 01, 2024

Applies to:

Symptoms

OBCFPM CFAM Creating same Write Up Category is throwing error.

In CFAM at Initiation stage -> Writeup Workflow, when user created a new writeup & click on remove the same writeup, system is showing the Deleted popup message and in screen it is displayed as "D"

But when tried to create a new Writeup with the same name, it shows an error in the screen as the record already exists.


ERROR
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WC_01 - Record already exists for the mentioned Writeup category FINA. Please create a new writeup category and proceed.


STEPS
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The issue can be reproduced at will with the following steps:
1. Initiate a new CFAM application
2. Move to Write Up segment
3. Add a Write up for writeupCategoryCode - FINA
4. Remove the writeup FINA
5. System removed the writeup and shows "D"
6. Then if user re attempts to create the same writeupCategoryCode -FINA
7. System is throwing error.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot re create the removed writeup

Changes

Cause

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