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REST CustomerAccountService Operation QueryCustAcc Is Failing With Internal Server Error (Doc ID 3057328.1)

Last updated on NOVEMBER 12, 2024

Applies to:

Oracle FLEXCUBE Universal Banking - Version 14.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

REST CustomerAccountService Operation QueryCustAcc is failing with Internal Server Error

ERROR
-----------------------
"errorCode": "R-SYSERR",
  "errorMessage": "Internal Server Error"

SIMULATION STEPS
-----------------------
1. Login to FCUBS

2. The REST service for CustomerAccountService Operation QueryCustAcc is failing with the server error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to create customer account rest service.

Cause

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In this Document
Symptoms
Cause
Solution


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