Wrongly Posting Amount On The Overdraft GL| GL Table Balances Going Wrong (Doc ID 3058026.1)

Last updated on NOVEMBER 18, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR

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There are no overdraft customers in the bank, and bank users have initiated no overdraft transactions. However, after the EOD process on September 10, 2024, an amount was posted to the Overdraft General Ledger in the Production environment.

We cannot determine the reason for this posting, and the bank has concerns about whether this amount is related to an actual overdraft transaction.
 

EXPECTED BEHAVIOR
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No balance should be posted in the Overdraft GL.

STEPS
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The issue can be reproduced at will with the following steps:
1. Run EOD.
2. Verify the GL balances.

Cause

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