My Oracle Support Banner

Incorrect Account Balances (Doc ID 3058993.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Oracle Financial Services Lending and Leasing - Version 14.8.0.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Incorrect Account Balances

User finding accounts with an incorrect Account Balances entries, as compared to the transactions.
When account balance is calculated across the opening balance, and reduced on the payments received, the number is not matching up to what is being shown in the Account Balances screen.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.