Wrong count of Pending-Approval in Workflow Snapshot
(Doc ID 3059018.1)
Last updated on NOVEMBER 25, 2024
Applies to:
Oracle Banking Digital Experience - Version 22.2.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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Maker is able to see "Pending for Approval" status for recently initiated transaction in "My Initiated List" but "Workflow Snapshot" widget shows In-Progress accordingly.
EXPECTED BEHAVIOR
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If recently initiated transaction with "Pending for Approval" status in "My Initiated List" must be counted in "Workflow Snapshot" widget.
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Corporate Maker User.
2. Do initiate a Payment transaction for which approval is required. Checker needs to approve this transaction.
3. Navigate to Toggle Menu >> Transactions >> My Initiated List and verify the transaction status is "Pending for Approval"
4. Navigate to Dashboard >> Work Snapshot for today and verify In progress is not increased.
BUSINESS IMPACT
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The issue has the following business impact:
1. Wrong telly of Transactions status-wise for Maker.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |