Wrong count of Pending-Approval in Workflow Snapshot (Doc ID 3059018.1)

Last updated on NOVEMBER 25, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Maker is able to see "Pending for Approval" status for recently initiated transaction in "My Initiated List" but "Workflow Snapshot" widget shows In-Progress accordingly.

EXPECTED BEHAVIOR
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If recently initiated transaction with "Pending for Approval" status in "My Initiated List" must be counted in "Workflow Snapshot" widget.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login to OBDX Application as Corporate Maker User.
2. Do initiate a Payment transaction for which approval is required. Checker needs to approve this transaction.
3. Navigate to Toggle Menu >> Transactions >> My Initiated List and verify the transaction status is "Pending for Approval"
4. Navigate to Dashboard >> Work Snapshot for today and verify In progress is not increased.

BUSINESS IMPACT
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The issue has the following business impact:

1. Wrong telly of Transactions status-wise for Maker.

Cause

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