OBPM | Retry Not Working In ECA Queue Screen
(Doc ID 3059362.1)
Last updated on DECEMBER 05, 2024
Applies to:
Oracle Banking Payments - Version 14.7.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 14.7.0.0.0 version, Implementation Support
ACTUAL BEHAVIOR
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Retry not working in ECA queue screen and Screen is getting stuck.
For some transactions in ECA queue, 'View Transaction' is returning an empty screen. Seems like both the issues are connected. Logs for both are attached.
EXPECTED BEHAVIOR
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Transaction should get processed.
STEPS
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The issue can be reproduced at will with the following steps:
1) GoTo ECA queue screen.
2) Select any 'Rejected transaction' for which balance is added and click on 'Retry'.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |