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Unable to find the approve button on the approve payment screen (Doc ID 3062490.1)

Last updated on DECEMBER 06, 2024

Applies to:

Oracle Banking Digital Experience - Version 22.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 22.1.0.0.0 version, Production Support

ACTUAL BEHAVIOR

Checker user, the approve button is not visible on screen.

EXPECTED BEHAVIOR

Checker user, the approve button should be visible on screen.

STEPS

The issue can be reproduced at will with the following steps:
1. Initiate a spend category maintenance via Maker ID, it will be pending for approval
2. Login to Checker User
3. Click on transaction ID

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, Checker user unable to approve the transaction initiated by Maker.

Changes

No changes done to hardware/product or environment cause this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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