CL || Processing Charge Is Not Getting Calculated When a Promotion Is Linked (Doc ID 3062952.1)

Last updated on DECEMBER 10, 2024

Applies to:

Symptoms

ACTUAL BEHAVIOR
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Processing Charge is not getting calculated when a promotion is linked.

System is not calculating the processing charge on product default when a promotion is linked to a loan. System is picking the charge rate considering the promotion but is not calculating the charge amount. Even after Save and Auth, system is not neither calculating the Charge Amount and neither passing the processing accounting entries.
Kindly note - Processing charge is getting calculated only when user clicks Edit and Explode.

EXPECTED BEHAVIOR
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Expectation is that system should calculate the charge amount on clicking product default when a promotion is linked to the loan. User should not have to click Edit and Explode.

STEPS
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The issue can be reproduced at will with the following steps:
Create a Promotion for a charge for a Loan Product.
On booking the loan after product default, system will default the promotion details.
Check the charge amount.
Do Edit and Explode in the component and check the charge amount.

BUSINESS IMPACT
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Due to this issue, system not calculating charge amount

Cause

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