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PRC:PON: Sourcing Negotiation E-Mails Received By The Supplier Are Garbled When Using Lotus Notes For The E-Mail Client (Doc ID 1447138.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Sourcing - Version 11.1.2.0.0 and later
Oracle Fusion Sourcing Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

Sourcing Negotiation e-mails sent out and received by external Suppliers using Lotus Notes as their e-mail client have 'garbled' e-mail content that is barely legible.

Steps To Reproduce
1. Log in to the Sourcing URL.
2. Create a new Sourcing Negotiation, inviting Suppliers with valid e-mail addresses, then save and submit.
3. For the Suppliers using Lotus Notes as the e-mail client, when they receive the Sourcing Negotiation e-mail content, it will appear completely 'garbled'.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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