Click on Create Opportunity Gives "The value of the attribute Currency is not valid" Error (Doc ID 1485166.1)

Last updated on SEPTEMBER 27, 2023

Applies to:

Symptoms

The following issue happens in the Opportunity Summary pages

When attempting to click on Create icon for Create Opportunity, the following error occurs.

STEPS TO REPRODUCE

1. login to applications
2. goto Navigator > Sales > Opportunities
3. click on Actions > Create or directly Create icon
4. there is an error displayed
  X Error
  The value of the attribute Currency is not valid.
5. click on OK for this error
6. again click on Create
7. this time there is another error displayed

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a
  more detailed description of this incident: 15, Server Domain: CRMDomain,
  Server Instance: SalesServer_1, Application Name: SalesApp.


8. click on OK
9. click on Create again
10. there is the same error message

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a
  more detailed description of this incident: 16, Server Domain: CRMDomain,
  Server Instance: SalesServer_1, Application Name: SalesApp.

Error

X Error
  The value of the attribute Currency is not valid.

click on OK for this error
again click on Create
this time there is another error displayed

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

Cause

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