Click on Create Opportunity Gives "The value of the attribute Currency is not valid" Error (Doc ID 1485166.1)

Last updated on JANUARY 26, 2016

Applies to:

Oracle Fusion Opportunity Management - Version 11.1.4.0.0 and later
Oracle Fusion Opportunity Management Cloud Service - Version 11.1.4.0.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.4.0.0 and later
Information in this document applies to any platform.

Symptoms

The following issue happens in the Opportunity Summary pages

When attempting to click on Create icon for Create Opportunity, the following error occurs.

STEPS TO REPRODUCE

1. login to applications
2. goto Navigator > Sales > Opportunities
3. click on Actions > Create or directly Create icon
4. there is an error displayed
  X Error
  The value of the attribute Currency is not valid.
5. click on OK for this error
6. again click on Create
7. this time there is another error displayed

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a
  more detailed description of this incident: 15, Server Domain: CRMDomain,
  Server Instance: SalesServer_1, Application Name: SalesApp.


8. click on OK
9. click on Create again
10. there is the same error message

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a
  more detailed description of this incident: 16, Server Domain: CRMDomain,
  Server Instance: SalesServer_1, Application Name: SalesApp.

Error

X Error
  The value of the attribute Currency is not valid.

click on OK for this error
again click on Create
this time there is another error displayed

  X Error
  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 15, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms