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Incorrect Balance Displayed When Comparing The Detailed View And The Balance Table (Doc ID 1912517.1)

Last updated on JULY 11, 2023

Applies to:

Oracle Fusion Absence Management - Version 11.1.8.0.0 and later
Oracle Fusion Absence Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Incorrect balance displayed when comparing the detailed view and the balance table

Looking at the accrual balance against a plan for an employee. It shows a number of days in the accrual plan table. But in the balance details pop-up it shows a different number. Both are being viewed as of the same date.


EXPECTED BEHAVIOR
-----------------------
The detailed view and the balance table should display the same information


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Person Management / Absence Records for an employee
2. Check the number of days displayed in the Accrual Plan
3. Then check the details for the Accrual Plan Balance and see that the number of days available to the employee is different


Cause

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In this Document
Symptoms
Cause
Solution


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