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Fusion Performance Management: Related Links On The Approval Notification Is Grayed Out (Doc ID 1933179.1)

Last updated on JUNE 07, 2022

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Performance Management - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Related Links-> View performance document not working From work list -> Notifications and Approvals
The link is disabled.


EXPECTED BEHAVIOR
-----------------------
Expect to be able to click on the related link and not have it be grayed out.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Performance Document.
2. Complete Performance Document cycle
3. Submit Performance Document for approval.
4. Login as approver - and see the performance template link under "Related Links" - it is grayed out.

BUSINESS IMPACT
-----------------------
Due to this issue, approvers cannot see what they are approving or rejecting.

Cause

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In this Document
Symptoms
Cause
Solution
References


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