My Oracle Support Banner

Item Not Visible In Self Service Procurement Shop (Doc ID 1967124.1)

Last updated on AUGUST 27, 2018

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version and later
Oracle Fusion Self Service Procurement - Version and later
Information in this document applies to any platform.


On : version, Manage Procurement Catalog

Item not visible in Self Service

Item has been defined and assigned to a category. The category is assigned to the Catalog , but the item is not appearing in the self service.
Item is not assigned to a BPA/CPA and the Catalog is configured to include All Master items.

Item should be visible/searchable in Self Service Procurement Shop

The issue can be reproduced at will with the following steps:
1. Login to Fusion Applications
2. Go to Procurement>Requisitions
3. No item is displayed in the Shop page

The issue has the following business impact:
Due to this issue, users cannot create requisitions with items not on Purchase Agreements


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.