Newly Eligible Employee Not Enrolled In Absence Plan When Running Update Accrual Plan Enrollments Process (Doc ID 1970317.1)

Last updated on APRIL 05, 2024

Applies to:

Symptoms

An eligibility profile has been defined which restricts eligibility to permanent workers only. This is assigned to an absence plan.
An employee was hired as a trainee. They then became a permanent employee, so become eligible for the absence plan. However, they are not enrolled automatically in that plan when the Update Accrual Plan Enrollments process is run.

The issue can be reproduced at will with the following steps:
1. Absence Administration > Manage Eligibility Profiles. Create profile which restricts on Person Type=Employee.
2. Absence Administration > Manage Absence Plans. Create absence plan, and on the Participation tab, select the eligibility profile created in step 1. (Plan name Annual Leave Permanent Employee)
3. Person Management > Search for person#9 > they have two assignments. Their employee assignment is Active
4. Manage Absence Records > Plan participation. They are not automatically enrolled in the Annual Leave Permanent employee plan.

Cause

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