Auto Invoice Process Errors Out With Invalid ORIG_SYSTEM_BILL_CUSTOMER_ID (Doc ID 1983121.1)

Last updated on JUNE 29, 2021

Applies to:

Symptoms

On Oracle Fusion, 11.1.9.2.0 version, running autoinvoice, the process ends with errors:

ERROR
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1 The original system bill-to customer ID {ORIG_SYSTEM_BILL_CUSTOMER_ID is invalid.
2 The original system ship-to customer account ID {ORIG_SYSTEM_SHIP_CUSTOMER_ID is invalid.
3 The original system bill-to customer address ID {ORIG_SYSTEM_BILL_ADDRESS_ID is invalid.
4 The original system ship-to customer account address ID {ORIG_SYSTEM_SHIP_ADDRESS_ID is invalid.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create a customer with Bill to and Ship to sites.
2. Populate the Receivables invoice interface with invoice information for the above customer .
3. Submit the Import Autoinvoice process in Receivables

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create receivables invoice for the customer through Autoinvoice .

Cause

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