Synchronize Person Records Is Not Synchronizing Employee's Manager Information (Doc ID 1983520.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.8.0.0 and later
Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later
Information in this document applies to any platform.

Symptoms

Customer notice that few employee's manager information are missing in OIM, but running Synchronize Person Records is not Synchronizing employee records from fusion application to OIM




Steps to verify:

1. Login to OIM console
2. Search and open a problem user
you will see this user does not have a manager

3. Run Synchronize Person Record process in fusion, nothing is changed

Cause

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