Email Notifications for Approvals not Flowing
(Doc ID 1990771.1)
Last updated on JULY 11, 2023
Applies to:
Oracle Fusion Absence Management Cloud Service - Version 11.13.20.01.0 and laterInformation in this document applies to any platform.
Symptoms
Absence transaction approval request notifications are displayed on the manager's worklist but no email is received.
The issue can be reproduced at will with the following steps:
1. Employee applies for leave
2. No email notification is routed to the manager.
3. Manager approves by logging into the system
Cause
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In this Document
Symptoms |
Cause |
Solution |