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Fusion Approvals - Frequently Asked Questions (FAQs) on Approval Issues in Fusion HCM (Doc ID 2009603.1)

Last updated on MARCH 08, 2021

Applies to:

Oracle Fusion Profile Management - Version and later
Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion Absence Management Cloud Service - Version and later
Oracle Fusion Profile Management Cloud Service - Version and later
Oracle Fusion Goal Management - Version and later
Information in this document applies to any platform.


This document lists some frequently asked questions about approval rules, notifications, and the transaction model, and provides answers to these questions.

IMPORTANT: A newer version of the Frequently Asked Questions About Approvals document is available on page: 1987850.1.


Questions and Answers

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In this Document
Questions and Answers
 Task or Notification Configuration FAQs
 Why was a transaction automatically approved when a newly added participant rejected the transaction?
 Why didn’t the Initiator receive an email notification on completion of the transaction?
 Can I modify the notification configuration for a transaction?
 How can I assign a manager’s pending approval tasks to another person, in the manager’s absence?
 Why doesn’t the e-mail notification contain the Approve and Reject buttons?
 How can I receive all approval-related email notifications in Chinese?
 Why is Notification Title not displaying in my Language?
 Where can I configure task expiration and escalation?
 Can I configure sending periodic reminder emails for pending transactions?
 Why can't I see the administration link in the top right hand corner in BPM worklist?
 Can I provide entries on the BPM status LOV so users can filter for Rejected or Escalation tasks?
 Can we have more information on the three options listed in Approvers list: Show All, Exclude system approvals, and Combine Repeated Approvals?
 Should I receive Approved and Rejected notifications in the BPM Worklist like I do in the notifications list (bell icon) in the Home page?
 How can I change the notification time zone, for example, change from US to my local time zone?
 How do I recover the small bell icon on the Welcome Page if it is missing?
 How to Remove the FYI Notification for Absence Approval, for example?
 How to change the text in the emails sent by FYI Notifications or Approvals in Fusion Applications?
 How to remove Workflow Notification when saving transaction for later?
 Why is the Approval Process not working for Workforce Structures?
 How to find out who is assigned a Workflow Notification for approval?
 Rule Configuration FAQs
 How will the approval flow work if Areas of Responsibility (AOR) representatives are assigned as approvers,
and there are two users with the same AOR (and hence two possible approvers)?
 I deleted the default approval ruleset accidentally and am not able to create a rule against ManagementHierarchyListRuleSet.
What should I do?
 How can I configure the rules such that only an HR specialist can approve or reject a request?
 Can I configure approvals such that different HR Specialists approve transactions based on the country of the worker?
 When trying to add rules for Termination Approval, I get the following error: RUL-05721: The result type of the expression is "List"
but should be "Task". What should I do?
 Can I set up rules such that If requester = Line Manager, perform Action 1, otherwise perform Action 2
 Can I set up the rule such that the notification reaches three users all at the same time and only one of them needs to approve?
 What expressions do I use in rules for Line Manager approval rules?
 How to add the proposed Business Unit head in an approval flow?
 How to configure the approval task such that the direct supervisor of the impacted employee is selected as an approver?
 How to enable parallel approval when there are multiple HR Representatives available?
 Why did the approval fail after I created a new rule set in the BPM Worklist UI?
 How do I set up the rule so that the task is auto approved and FYI notifications are sent to the manager of the person making the change and the manager’s manager?
 How can I customize the approval based on Action Type (e.g.Termination,Transfer), and route to Department Manager?
 How can I configure a role-based condition using Advanced Mode?

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