Contact Sorting Ranking Is Incorrectly Based On First Name (Doc ID 2107956.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

We have enable alphabetical ranking on Contact (FSM > Manage Administrator Profile Values > ZCA_LM_CONTACT_SORT > Yes).

However, this alphabetical sorting is based on the First name of the contact. It should be based on the Last Name of course.
 

Solution

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