Run Crediting and Rollup Completed Successfully but Transaction has Credit Error Status

(Doc ID 2152928.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms


The Crediting job completed successfully but the transaction has Credit Error status.


STEPS
1. Create transaction
2. Run Crediting  (Navigator -> Credits and Earnings -> Run Crediting and Rollup )
3. Review the transaction and see that it has Credit Error status and no direct credits were created.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms