Error While Create Dispute- 'This transaction type is not configured for the automated dispute process' (Doc ID 2170743.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.7.0.0 and later
Oracle Fusion Advanced Collections - Version 11.1.7.0.0 and later
Oracle Fusion Receivables - Version 11.1.7.0.0 and later
Oracle Fusion Receivables Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to create Dispute for a Transaction, the below error occurs:

This transaction type is not configured for the automated dispute process.
Cause: Receivables did not associate a credit memo to the transaction type.
Action: Add appropriate credit memo to transaction type.

Cause

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