My Oracle Support Banner

Charge Account Not Updated On Requisitions (Doc ID 2176316.1)

Last updated on AUGUST 04, 2022

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Self Service Procurement - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Charge Account not updated on Requisitions

After upgrading to R11, when editing a requisition, the charge account doesn't change according to the mapping setups for Mapping Sets Natural Account.


EXPECTED BEHAVIOR
-----------------------
Charge Account should have updated based the Purchasing Mapping Sets.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Edit an open incomplete requisition.
2. Edit the requisition line and change the category. Save changes.
3. Observe the Charge Account should update based the Purchasing Mapping Sets; instead, it remains the same.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.