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Unable To Import Participants From HCM To FIC (Doc ID 2179173.1)

Last updated on AUGUST 27, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Participants

ACTUAL BEHAVIOR
---------------
When try to import participants in IC (Incentive Compenstation) from HCM, unable to see the participants in IC.

EXPECTED BEHAVIOR
-----------------------
The import should get completed successfully with Employees and Continent Workers being synchronized to IC.

STEPS
-----------------------
The issue can be reproduced at will.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete implementation of IC.

Cause

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In this Document
Symptoms
Cause
Solution


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