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Oracle Fusion Benefits: Fast Formula Not Compiling (Doc ID 2185991.1)

Last updated on SEPTEMBER 08, 2022

Applies to:

Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

The following error message is seen when trying to evaluate a life event from  Benefits Service Ctr > Person Life Events > Create Life Event > Choose Enrollment Override > Enter occurred, notified and unprocessed dates - save > Process Life Event > Enter effective date – Go > Click Evaluate Life Event Tab.
After error message was received, user went to Manage Fast Formulas and attempted to compile the formula indicated in the error message but formula would not compile.

ERROR
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STEPS
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The issue can be reproduced at will with the following steps:
1. Benefits Service Ctr
2. Person Life Events
3. Create Life Event
4. Choose Enrollment Override
5. Enter occurred, notified and unprocessed dates and then save
6. Process Life Event
7. Enter effective date and then click Go
8. Click Evaluate Life Event Tab and receive teh error.

BUSINESS IMPACT
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The customer is unable to process the Enrollment Override event.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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