BI Publisher Word Plug In Log On fails with "unable to connect to remote server"

(Doc ID 2211167.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Application Toolkit - Version and later
Information in this document applies to any platform.


 Start – BI Publisher – Enable or Disable
• Start – Word
o BI Publisher should show in menu bar
o Log In per below
-- Report Server = https://xxxxxx:443/xmlpserver
-- Receive Error while trying to access Report Server Location: Unable to connect to the remote server.

Some implementation partner can access using the same credentials from a non-company computer.

Analysis by firewall team confirmed that when you click ‘login’ it is blocked by Organization firewall/web filter.


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