My Oracle Support Banner

BI Publisher Word Plug In Log On fails with "unable to connect to remote server" (Doc ID 2211167.1)

Last updated on FEBRUARY 01, 2020

Applies to:

Oracle Fusion Application Toolkit - Version and later
Information in this document applies to any platform.


 Start – BI Publisher – Enable or Disable
• Start – Word
o BI Publisher should show in menu bar
o Log In per below
-- Report Server = https://xxxxxx:443/xmlpserver
-- Receive Error while trying to access Report Server Location: Unable to connect to the remote server.

Some implementation partner can access using the same credentials from a non-company computer.

Analysis by firewall team confirmed that when you click ‘login’ it is blocked by Organization firewall/web filter.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.