FUSION PAYROLL: Error in Employee Withholding Certificate: During entity object validation, a null or invalid value was encountered in the ParentDireCardCompId attribute on the DIRCardComponenetDEO entity object. (PAY-1635829) (Doc ID 2221471.1)

Last updated on JANUARY 09, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Global Payroll - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


US - United States Legislation

When attempting to view State withholding information the following error occurs.

ERROR
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During entity object validation, a null or invalid value was encountered in the ParentDireCardCompId attribute on the DIRCardComponenetDEO entity object. (PAY-1635829)
You must enter a valid value for the ParentDirCardCompId attribute on the DIRCardComponentDEO entity object. Valid values must exist in the DIRCardComponentDEO entity object.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator>Payroll>Payroll Calculations
2. Select the Manage Calculation Cards task
3. Search and select a person (Person Number 35)
4. Select the Employee Withholding Certificate record
5. Click on the Regional record
Error is generated

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot verify withholding information.

 

Verified the issue in the screen shots as noted below:

SCREEN SHOTS
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See the following error:

During entity object validation, a null or invalid value was encountered in the ParentDireCardCompId attribute on the DIRCardComponenetDEO entity object. (PAY-1635829)
You must enter a valid value for the ParentDirCardCompId attribute on the DIRCardComponentDEO entity object. Valid values must exist in the DIRCardComponentDEO entity object.

Cause

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