New Hire User Cannot Add Trust-Organization As Beneficiary To Life Insurance
(Doc ID 2222426.1)
Last updated on SEPTEMBER 09, 2020
Applies to:
Oracle Fusion Benefits - Version 11.1.11.1.0 and laterOracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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New Hire User cannot add Trust-Organization as Beneficiary to Life Insurance
Employee cannot add his defined Trust organization as beneficiary - it doesn't show up in the list.
created a new organization on his behalf and tried adding it with no luck.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Benefits > Enrollments
2. Search for person and select
3. Click tasks top right and select Enrollments
4. Select benefit area (ie Basic Life and AD&D)
5. Click on Beneficiaries below
6. Organization is not there to select
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |