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New Hire User Cannot Add Trust-Organization As Beneficiary To Life Insurance (Doc ID 2222426.1)

Last updated on JANUARY 29, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
New Hire User cannot add Trust-Organization as Beneficiary to Life Insurance

Employee cannot add his defined Trust organization as beneficiary - it  doesn't show up in the list.

created a new organization on his behalf and tried adding it with no luck.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Benefits > Enrollments
2. Search for person and select
3. Click tasks top right and select Enrollments
4. Select benefit area (ie Basic Life and AD&D)
5. Click on Beneficiaries below
6. Organization is not there to select

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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