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Unable To Credit Transaction Due to Error: The Bill-to customer site you selected is invalid (AR-856366) (Doc ID 2231442.1)

Last updated on MARCH 25, 2021

Applies to:

Oracle Fusion Receivables - Version and later
Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to credit a transaction the following error occurs.

The Bill-to customer site you selected is invalid (AR-856366)

The issue can be reproduced at will with the following steps:
Navigation: Receivables -> Billing -> Credit Transaction
1. Search for the Invoice
2. Enter the details for the Credit Transaction
3. Save the Credit Memo -> Error pops-up not allowing to save the Credit Memo.

The issue has the following business impact:
Due to this issue, users cannot credit transaction


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