Send Receipt Confirmation Not Progressing Order Status
Last updated on MARCH 20, 2017
Applies to:Oracle Fusion Inventory Management Cloud Service - Version 22.214.171.124.0 and later
Oracle Fusion Receiving - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
RMA order status is not getting changed to Awaiting Billing.
The issue can be reproduced at will with the following steps:
1. Created Return sales orders
2. Received the RMA in Inventory.Receipt number 36 has been created.
3. Run the Send Receipt Confirmation process with parameter Receipt number 36. The receipt number is not accepted in the list of values.
4. Ran the process without specifying the Receipt number. But the return Sales order status is remaining in Awaiting Receiving status.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms