Send Receipt Confirmation Not Progressing Order Status (Doc ID 2232029.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Receiving - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

RMA order status is not getting changed to Awaiting Billing.

STEPS
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The issue can be reproduced at will with the following steps:
1. Created Return sales orders
2. Received the RMA in Inventory.Receipt number 36 has been created.
3. Run the Send Receipt Confirmation process with parameter Receipt number 36. The receipt number is not accepted in the list of values.
4. Ran the process without specifying the Receipt number. But the return Sales order status is remaining in Awaiting Receiving status.

Cause

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