Fusion Benefits : Production Original Hire Date Is Replaced With Latest Coverage Start Date
(Doc ID 2247066.1)
Last updated on SEPTEMBER 17, 2020
Applies to:
Oracle Fusion Benefits - Version 11.1.11.1.0 and laterOracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
Symptoms
Production Original Enrollment date is replaced with latest coverage start date
When an employee enrolls into the plan Original coverage (Enrollment) date is replaced with the new life event coverage date
For example:
An employee is enrolled in the medical plan as of 3/1/2017, if an life event happens on 3/20 and new enrollment becomes effective on 4/1, oracle is replacing original enrollment date same as new coverage start date. I'll upload screenshot
STEPS
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The issue can be reproduced at will with the following steps:
1. Enroll in medical for employee
2. Create life event for employee which changes the coverage effective date of Employee, with same plans
3. Original enrollment date changes
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |