Unable To Rollback Quick Pay - assertion failure was detected at location remove_rel_contribs.chk_rel_defbal_exists (Doc ID 2258666.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Rel 11 version, SA Payroll

ACTUAL BEHAVIOR
---------------
Ran a quick pay for one of the employees and couldn't rolled it back - it errors out with the bellow message

ERROR
------------------------
Name HR_6881_HRPROC_ORA_ERR
Token1 PayRelationshipWU.RollbackorRetry
Token2 ORA-20001: An assertion failure was detected at location remove_rel_contribs.chk_rel_defbal_exists. Details: Contact your help desk.
ORA-06512: at "FUSION.PAY_PROC_LOGGING", line 392


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run a quick pay for one of the employees
2. Check the log



BUSINESS IMPACT
-----------------------
The issue has the following business impact
Unable to pay employees

Cause

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